Orders are prepared within 24 hours after receiving them, although in times of greater shipping volume (Christmas, special campaigns…), slight delays may occur.
Once the order has been prepared, it will be sent to the recipient in one of the following ways:
- ECO OPTION. Delivery in 48-72 hours via Trébol Bicimensajeros, only available for delivery in Madrid Capital. In line with our commitment to the environment, this option is free.
- MADRID COMMUNITY. Delivery in 36-48 hours via the courier Tourline Express. Includes both Madrid Capital and the rest of the Community of Madrid. 1€ shipping cost.
- SPAIN. Delivery in 36-48 hours via the Tourline Express courier for deliveries within the Iberian Peninsula. Delivery in 48-72 hours for Balearic Islands, Canary Islands, Ceuta and Melilla by Spanish Mail – Correos (certified). 5€ shipping cost.
- ABROAD. Delivery within 5 working days for Europe and 10 working days for the rest of the world, approximately. Transportation via Tourline Express or Spanish Mail – Correos (certified) depends on destination. Shipping costs vary depending on the weight of the order. For weights of up to 500 grams the cost will be 10€ and the cost for weights of 500 grams or more will be 20€.
For purchases over 180€ (plus VAT where applies), shipping is free of charge.
Delivery times stated herein are approximate and may vary slightly, without this being attributable to Palearis Organics.
Order delivery will be made at the delivery address established by the User when placing the order. Palearis will not be responsible for delay in delivery due to the lack of diligence by the User, in both the execution of the order as well as in the delivery of the same.